faq
FAQ
Answers to the most common questions about shipping, payments, warranty and more.
Frequently Asked Questions
How fast is delivery?
Dubai and Abu Dhabi orders arrive in 1–2 working days; the rest of the UAE within 3–4 days.
What payment methods do you accept?
We accept all major cards, Apple Pay, bank transfer and cash on delivery.
Do products come with a warranty?
Every product includes a 12-month manufacturer warranty as standard.
Can I return an item?
Yes — you have 14 days from delivery to request a return for a full refund.